Privacy Policy
Last updated: April 2026
1. Who we are
Byte8 Ltd is registered in England & Wales (company number 16334175). We operate the byte8.io platform, including Pulsar, Orbit, Horizon, and Cargoman products. This policy explains how we collect, use, and protect your personal data. The data controller is Byte8 Ltd, 80-83 Long Lane, London EC1A 9ET, United Kingdom (VAT number GB520427624). We are registered with the UK Information Commissioner's Office (ICO) under registration number C1946362.
2. Data we collect
We collect the following categories of data: Account data: Name, email address, and password when you create an account. Usage data: Pages visited, features used, and interactions within our products. Technical data: IP address, browser type, operating system, and device information. Payment data: Processed by Stripe — we do not store card numbers. Site monitoring data (Pulsar): Store URLs, health endpoint responses, and alert history.
3. How we use your data
We use your data to: Provide and improve our products and services. Process payments and manage subscriptions. Send transactional emails (receipts, alerts, account notifications). Analyse usage patterns to improve product features. Respond to support requests. We do not sell your data to third parties.
4. Data storage and security
Your data is stored on servers located in the European Union. We use encryption in transit (TLS) and at rest. Access to production databases is restricted to authorised personnel with multi-factor authentication.
5. Your rights (GDPR)
Under GDPR, you have the right to: Access your personal data. Correct inaccurate data. Delete your account and data. Export your data in a portable format. Object to processing based on legitimate interests. To exercise these rights, contact us at [email protected].
6. Cookies
We use essential cookies for authentication and session management. We use Plausible Analytics for privacy-friendly website analytics — no tracking cookies are set. You can disable cookies in your browser settings.
7. Contact
For privacy-related questions, contact us at [email protected] or write to Byte8 Ltd, 80-83 Long Lane, London EC1A 9ET, United Kingdom.